Welcome to DonationMatch!

Thank you for completing a Nonprofit profile to join the DonationMatch community! You’re done for now and should hear from us within 3 business days (please check your email spam folder if you do not.)

Here’s What Happens Next:

  1. Compliance Review

    We’re currently verifying your organization’s exempt status, website, and contact information to ensure everything meets the standards expected by our network of donor companies. During busy periods, this process may take up to 3 business days. Keep an eye on your inbox for updates—we’ll notify you if we need additional information or when your access is activated. To ensure you don’t miss any important emails, add *hello@donationmatch.com* to your contacts and check your spam folder just in case.

  2. Add Your Event

    Once your account is validated, you will be invited to create an event listing with details such as the date, location, audience, and how you plan to use the donations. This information is crucial for qualifying donations from our network for your event.

  3. Request Donations

    Once your event is published, head to the Find Donations area to browse and request donations that fit your needs. Requests will be sent directly to donor companies through our system, and decision-makers will respond to you directly. You might also receive donation offers from companies. You can accept or decline them based on your event’s needs.

  4. Collect Items and Show Your Appreciation

    When companies respond, you’ll receive email notifications. Donation instructions, thank-you preferences, and downloadable materials (like gift certificates, when applicable) will be available in your Match Activity area for easy access.

Getting Started at the Free Starter Level

All new accounts begin at our FREE Starter level, which allows you to manage one event at a time, send one request per day, accept any offers, and have up to three requests approved per event. Looking for more flexibility? Explore our other support levels to see which plan fits your needs best.

Need Help?

For answers to common questions, visit our DonationMatch Help Center. Can’t find what you’re looking for? Email us anytime at nonprofitsupport@donationmatch.com — we’re here to help!

Thank you for choosing DonationMatch. We’re excited to support your success and help make your fundraising events unforgettable.

To your success,

The DonationMatch Team

 

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