We guarantee you will receive AT LEAST 3x the value of what you paid for your upgrade, or we'll refund your money.

Simply schedule your event expert session at least 30 days prior to your event (if applicable), request all appropriate items in your donation catalog, and accept suitable offers in a timely manner. If you feel you did not receive at least 3x what you paid for your upgrade in goods received, partner savings, tools, and expert advice combined, simply let us know after your event—within 30 days of your event end date, year end if annual upgrade—and we'll refund 100% of your upgrade fee paid.


Didn’t quite work out?

Thanks for being a part of the DonationMatch community and trying our upgrade. It seems that despite your best efforts and ours, the upgraded benefits did not produce the results you expected.


We are continuously growing and look forward to delivering better results next time. For now, simply complete the form below. Once we confirm your information, we’ll process your refund.

Please process a refund of my upgrade fee. I confirm that I made a reasonable effort to use the benefits: *
All conditions must be met.
Name *